Oracle Managed Services

Oracle Managed Services

Explorer employs some of the UK’s best Oracle consultants to deliver a range of technical support services for our customers across the globe and following strict ISO 27001 procedures and processes. Our expertise goes further than supporting Databases; we are in a unique position to be able to offer a holistic service to support your entire investment, and relationship, with Oracle.

By combining our Advisory, Consulting and our Managed Services together, we can design, architect, deploy and support Oracle customers across a wide range of platforms both on premise and in the Cloud.

Fairbanks Case Study

 

“Over the last 5 years, we’ve seen a staggering change in our system performance, and by continuing to work with the support of Explorer, we are confident that we will be able to achieve our growth plans using their state of the art systems.”

Our Managed Services are predominantly available to support Oracle Database and Oracle Infrastructure deployments. However, Explorer can also extend the SLA to include Oracle Application Express deployments.

The SLA’s available range from Bronze, Silver and Gold. Each SLA includes monitoring, health checks, production and non-production databases + many other services. The difference between each SLA is the response time to incidents, number of and different types of metrics we will proactively monitor and the number of supported databases.

Other SLAs

Performance Monitoring

Hover over me
Effectively leverage Oracle Cloud alongside new and/or existing CSPs e.g. AWS and Microsoft Azure to maintain best-in-class services and reduce costs.

Patching And Version Upgrades

Hover over me
Equinix Cloud Exchange Fabric™ (ECX) and Oracle Fast Connect allows customers to access Oracle Cloud over a private VLAN; increasing security and performance. ECX fabric also provides a platform to connect to many other CSP’s.

Monthly Reporting

Hover over me
Using an OCEAN Survey and our unique sizing calculator we assess all current infrastructure and Oracle workloads, align with your Cloud consumption and identify cost savings.

Security Assessments

Hover over me
Effectively leverage Oracle Cloud alongside new and/or existing CSPs e.g. AWS and Microsoft Azure to maintain best-in-class services and reduce costs.

Bundled Consultancy

Hover over me
Equinix Cloud Exchange Fabric™ (ECX) and Oracle Fast Connect allows customers to access Oracle Cloud over a private VLAN; increasing security and performance. ECX fabric also provides a platform to connect to many other CSP’s.

Recovery And High Availability Testing/Validation

Hover over me
Using an OCEAN Survey and our unique sizing calculator we assess all current infrastructure and Oracle workloads, align with your Cloud consumption and identify cost savings.