Oracle APEX Managed Services
Priority At Every Level
We understand how vital availability and reliability of your business critical systems can be. That’s why we’ve developed a three tier support system to make sure that catastrophic application failures last minutes not hours.
Monthly Support Activity Logs
We’ll collate and report on any issues and resolutions raised within the previous period, indentifying regular concerns which may be impacting consistent application reliability.
There For You When You Need It
You’ll have access to helpdesk, telephone and email support to ensure that you receive a swift response in resolving application-related issues which have not been identified by DSP Explorer’s proactive bug fixing and monitoring services.
Vendor Escalation to Oracle and SR Management
In the event of an APEX application related bug / fault which requires a Service Request to be created with Oracle Support, Explorer will create, monitor and escalate the SR with Oracle and manage it through to resolution.
Oracle APEX Specialists
DSP Explorer has built up an envious reputation of being the #1 APEX development consultancy in the UK. APEX gives us the advantage of developing applications extremely fast and taking a customer concept to working prototype in minutes – from defining new data structures through to visualising data and functionality.
“Whilst our own developers are experts in APEX, we worked with Explorer as our Oracle partner to benefit from their flexibility and expertise to accelerate our use of APEX and assist us with other Oracle products. We specifically benefited from their APEX development resource and is our preferred route to delivery than hiring independent contractors.”
Key Features of Oracle APEX Managed Services
We have extensive experience developing/upgrading and supporting APEX applications since the first version (HTMLDB), we understand that each application/version has its own individual requirements and we can tailor our services to support you and your business.